Privacy Policy

1. Who We Are

Access Innovations Concepts Ltd (“we”, “our”, “us”) is a CAC-registered engineering and fabrication company (RC 1710920) operating from Century Road, Off Ago Palace Way, Okota Isolo, Lagos, Nigeria. We provide retractable roof systems, gate automation, access control, architectural metalworks, solar energy, and related engineering services across Nigeria.

Contact: accessinnovationconcept@gmail.com  |  0916 724 4797

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2. Information We Collect

We collect information you provide when you:

• Submit a quote request or contact form (name, phone number, email, project description)
• Contact us by phone, email, or social media
• Visit our website (standard server logs, browser type, IP address)

We do not collect payment card information through this website.

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3. How We Use Your Information

We use the information collected to:

• Respond to your enquiry or quote request
• Arrange site visits and project consultations
• Send you important project updates and communications
• Improve our website and services
• Comply with legal and regulatory obligations

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4. SMS Notifications

When you submit a contact form, our internal team may receive an SMS alert to your message via our secure notification system (powered by Twilio). Your phone number is used only to facilitate a response to your enquiry and is not used for unsolicited marketing. Standard messaging rates may apply.

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5. Data Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers — email and SMS delivery services used to process your enquiry
• Legal authorities — if required by Nigerian law or court order

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6. Cookies

Our website uses minimal cookies required for basic functionality (e.g., WordPress session cookies). We do not use advertising or tracking cookies. By using our website you consent to this minimal use of cookies.

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7. Data Security

We implement reasonable technical and organisational measures to protect your personal information. All form submissions are transmitted over HTTPS. However, no data transmission over the internet is 100% secure.

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8. Data Retention

We retain contact and enquiry data for up to 3 years after your last interaction with us, or for as long as required for legal, tax, or project record purposes. After this period, data is securely deleted.

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9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at: accessinnovationconcept@gmail.com

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10. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

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11. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. Your continued use of our website constitutes acceptance of the updated policy.

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12. Contact Us

For privacy-related questions or requests, contact: